Our Process & Team


Our Process & Team

For nearly fifty years, Traycee Home Care Services has been a trusted source of care for individuals and their families in the Northshore and Chicagoland. It has been our privilege and honor to provide compassion care to 20,000 families to help them navigate the complexities of changing health and daily living with dignity and respect.

We understand that finding a caregiver who fits your unique needs is an important task. We take away the guesswork and provide trained and experienced caregivers that match your personal preferences.

Our process is easy

  • Call Traycee Home Care Services to discuss your situation and interests. A simple set of questions will be asked to help understand your needs. This can be done over the phone or online.
  • Our Intake staff will schedule a time for you to receive a free in-person assessment with our Nurse Care Coordinator. This will ensure thorough understanding of your needs and our ability to create a customized plan of care.
  • A signed agreement sets services in motion to match and schedule a caregiver that coincides with your personal preferences and needs. Our Nurse Care Coordinators ensure care plans, needs, and interests are understood by your caregiver, so all details are in place at the start of care.
  • Care begins in the comfort of your living environment be it at home, assisted living, retirement community, memory care facility, or skilled nursing facility.

Clients, families, and caregivers have 24-hour access to our internal office team, 365 days a year. Our internal team coordinates caregiver coverage for any change related to vacations, holidays, and sick days.

Care Management & Communication

Traycee Home Care Caregivers complete a weekly progress note to keep our internal office team and Nurse Care Coordinators abreast of changing needs or concerns. Services are billed weekly to ensure all parties stay apprised of services rendered. Caregivers are also paid weekly by Traycee Home Care Services.

Our Nurse Care Coordinators continue to monitor care and communicate with caregivers on a regular basis. This also includes check-in visits with clients and caregivers and annual employee performance reviews.

Our Team

Most of our caregivers have been with Traycee Home Care Services for decades AND have decades of experience. Caregiving is more than a job… it’s a passion and profession. Our team demonstrates strong family values and treats each of our clients as family with genuine compassion and care.

Our Nurse Care Coordinators have specialization in caring for older adults, Alzheimer’s disease and dementias, other chronic diseases, and neurological conditions, such as diabetes, Chronic Obstructive Pulmonary Disease, Parkinson’s Disease, Multiple Sclerosis, and Stroke.

Our ability to enrich quality of life stems from our commitment to provide care with dignity and respect. Our team is dedicated to help their clients maximize their independence and live life to the fullest. We recognize that each person has different emotional and physical needs. We value our ability to support personal preferences with a plan that supports healthy wellbeing.

Traycee Home Care Services also takes great pride in providing best-practice, comprehensive caregiver training to ensure high quality care and client satisfaction. We use a person-centered approach in all interactions. This means we carefully listen to our clients and their families so we can encourage, engage, and include clients in activities that enrich their lives.

  • • Screened for empathy and family values

    • Extensively trained in providing person-centered care with ways to support quality of life and keep clients engaged and active

    • Matched for client compatibility

    • Bonded, insured, and covered by workers’ compensation insurance

    • Complete a rigorous interview process, including background checks and professional references

Traycee Home Care Caregivers must pass standard competencies to ensure current knowledge and skills. Our caregivers also participate in annual continuing education. Specialized training supports a client’s unique needs is also provided to ensure that personal interests and care plans are understood. Our specialty training ranges from condition-specific instruction in Alzheimer’s disease and dementia, Stroke, Parkinson’s Disease and other neurological conditions to training in safety, nutrition, strategies to address challenging behaviors, and the use of art, music, and adapted recreational activities to enhance quality of life and brain health.

Our Commitment To You:

We are committed to provide safe, comforting, and engaging care that supports you or your loved one’s ability to remain in a living environment that meets their individual needs and interests.

Be assured of our dedication to provide only experienced, trained, and extensively screened Traycee Home Care Service Caregivers. We look forward to identifying options to fit your unique needs. Our process is easy. Help is just a phone call away.

To learn more about Traycee Home Care Services, contact us at 847-432-5190 and speak with one of our knowledgeable specialists. We have a full range of home care services to suit your personal preferences and needs.

Request a Consultation

To learn more about Traycee Home Care Services, contact us at 847-432-5190 and speak with one of our knowledgeable specialists.

 Request a Consultation Have Questions?